Merchant and Legal Contact

• Merchant Name: Gadgetify
• Customer Support & Legal Notices: support@gadgetify.io (use subject line: “Legal Notice”)
• We operate as an online-only store and do not maintain a public walk-in shipping/returns office.
• Where a physical mailing address is legally required, it will be provided in writing through support.

Shipping Policy Overview

At Gadgetify, order processing time and shipping transit time are separate:

• Processing Time: 7–14 business days after payment confirmation.
• Transit Time: Begins after dispatch and depends on destination and carrier route.

You will receive:

1. An order confirmation email after purchase.
2. A shipping confirmation email once your parcel is dispatched.

Processing may take longer during public holidays, peak seasons, inventory verification, or fraud-prevention checks.

Shipping Rates and Delivery Estimates

Shipping charges are calculated at checkout based on destination, parcel weight/size, and selected shipping method.

Delivery estimates are not guarantees and may vary by product type, shipping line, customs handling, or remote-area surcharges.

Additional Notes

• Any free-shipping threshold, if active, is shown at checkout.
• Multi-item orders may ship in multiple parcels.

Local Delivery

Gadgetify does not currently offer same-day or courier local delivery unless explicitly shown at checkout.

In-Store Pickup

We do not currently offer in-store pickup unless explicitly shown at checkout.

International Shipping

We currently ship to:

• United States
• Canada
• United Kingdom
• European Union Countries
• China
• Japan
• Australia
• New Zealand

If a destination is unavailable, shipping is not currently supported.

International shipments may be subject to import duties, VAT/GST, customs handling fees, and related charges. Where not prepaid at checkout, these charges are the customer’s responsibility.

Import duties/VAT paid at import are generally non-refundable unless required by law.

Order Tracking

When your order ships, tracking details will be sent by email.

• Allow up to 48 hours for tracking updates after label creation.
• Delivery is considered complete when tracking confirms delivery to the address, locker, or pickup point.

If tracking shows delivered but not received, contact support@gadgetify.io within 7 days of delivery.

Shipping Restrictions

Some shipping lines do not support:

• P.O. Boxes
• Military addresses
• Islands
• Restricted or remote zones

If delivery cannot be completed, we may:

1. Request an alternative address or method; or
2. Cancel and refund the order.

Refunds, Returns, and Exchanges

For full details, please review our Return & Refund Policy.

• Return requests are generally accepted within 30 calendar days of delivery.
• Customer-remorse returns are typically at customer return-shipping cost.
• Store-at-fault issues are handled case-by-case with replacement or refund where validated.

For assistance, contact: support@gadgetify.io